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TSR Cooling branded van, air conditioning and refrigeration installers working nationwide

Fridge, chiller or cold room not keeping cold?

Commercial refrigeration repairs: the fault found and explained in plain English, with a written quote before any repair work begins.

Signs your refrigeration needs a repair.

Most breakdowns give some warning. If you notice any of these, it is worth a call before the equipment stops altogether.

Two Daikin air conditioning outdoor units mounted on a wall

Running warm

Stock is not as cold as it should be, or the display shows a higher reading than normal. Fans, coils, controls or refrigerant can all be the cause.

Ask us about this

From your call to cold again.

What happens once you get in touch.

  1. Tell us what is happening

    The equipment, what it is doing and any error codes or temperatures you can see.

  2. We find the fault

    We test the equipment properly rather than guess, and explain what has gone wrong.

  3. A written quote

    What the repair involves and what it will cost, before any repair work begins.

  4. The repair

    Parts fitted and the unit put back to work, around your opening hours where we can.

  5. Checked and noted

    Temperatures checked afterwards and a note of what was done.

Equipment we look at.

The kinds of commercial refrigeration we are asked to repair.

Upright and under-counter fridges

Kitchen fridges and freezers that have stopped holding temperature.

Walk-in chillers and cold rooms

Refrigeration plant, evaporators, fans, doors and seals.

Display cabinets

Front-of-house chillers in shops and cafés that are warm, iced up or noisy.

Back-bar and bottle coolers

Bar fridges that are struggling, leaking or tripping.

Condensing units

Outdoor and rooftop units serving cold rooms and chillers.

Controls and alarms

Thermostats, controllers and temperature alarms that are faulty or reading wrongly.

Questions about commercial refrigeration repair?

Ask us
Air conditioning outdoor unit installed beside a timber garden room

When the cold stops, you want a clear answer and a fair quote, quickly.

Repair or replace?

Most faults are repairable

Fans, controls, seals and drains are common faults and usually straightforward to put right.

We will say if it is not worth it

If a repair would cost more than it is worth, we will tell you and explain the options.

Servicing stops repeats

Many breakdowns come back without regular cleaning and checks. We can look after it from then on.

While you wait for us.

A few things that help protect your stock and speed up the repair.

Protect the stock

  • Move what you can to other cold storage
  • Keep doors shut as much as possible
  • Note the temperature and the time

Help us find the fault

  • Note any error codes or alarms
  • Tell us the make and model if you can see it
  • Clear space around the unit and any outdoor plant

Questions about commercial refrigeration repair

Move what you can to other cold storage, note any error codes or temperatures and get in touch. We will arrange a visit to find the fault.

Refrigeration playing up?

Tell us what the equipment is doing and we will arrange a visit to find the fault.